Hull Plumbing Solutions is a trading name of Go Assist Ltd, a company registered in England and Wales (company number 08668025). Our registered office is Enterprise House, 21 Oxford Road, Bournemouth, Dorset, BH8 8EY.
This privacy notice explains how we collect, use, and safeguard your personal data. It applies to all customers and visitors to our website. Protecting your privacy is important to us.
Information We Collect
We collect personal data when you contact us by phone, complete online forms, or use our services. This may include your name, address, contact details, and information about the services you request.
How We Use Your Information
We use your personal data to provide our services, manage your repair or service appointments, and communicate with you about your booking. We may also use your information to improve our services and, where you have given consent, to send you relevant marketing communications.
Who We Share Your Data With
We may share your information with engineers, suppliers, and contractors involved in fulfilling your service appointment. We will never sell your personal data. All partners acting on our behalf are contractually required to protect your information.
Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, restrict processing, and object to marketing. To exercise any of these rights, contact our Data Protection Officer.
Data Retention
If you receive a quote, we keep your details for up to 3 years. If you purchase a service, we retain your data for 7 years after the agreement ends to meet legal and regulatory obligations.
Cookies
Our website uses essential cookies required for the site to function. Non-essential cookies (marketing, analytics, personalisation) are only used with your consent. You can manage your preferences at any time.
Contact Us
Our Data Protection Officer is Richard Waters. Email: [email protected]. Write to: The Data Protection Team, Unit 17, Branksome Business Park, Bourne Valley Road, Poole, BH12 1DW.
Go Assist Limited is registered with the Information Commissioner's Office (ICO) under registration number ZA025147. If you feel we have mishandled your personal data, you have the right to complain to the ICO at www.ico.org.uk.